SHIPPING & RETURNS
No orders are processed or sent during the weekend.
1-2 working days Free Tracked
All areas considered by out of region can take up to 72 hours for delivery , including but not limited to townships, rural and outskirt areas.
for more information, please visit www.aramex.co.za and www.lebomcourier.co.za
Please note we can courier internationally, however all costs & time are dependent on the city and region as per DHL Express standards.
kindly visit www.dhl.com for more information
RETURNS - NO REFUNDS
We have a 7 day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the proof of purchase.
In a case where the garment has a manufacturing fault or damage, the customer is eligible for an exchange or refund.
The customer is liable for all costs to return item and our team will then process the exchange or refund.
To start an exchange, you can contact us at email@example.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org